Woodforest National Bank
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Woodforest National Bank Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Woodforest National Bank has 1.9 star rating based on 297 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Hours of operation, Close to my house, Easy sign up.
Cons: Lack of consideration or sympathy, Customer service, Customer service needs to improve.100% of users think that Woodforest National Bank should improve its Customer Service.
100% of users say that they might use Woodforest National Bank in the future for similar services or products if the company resolves their current issue.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Woodforest National Bank has 1.9 star rating based on 297 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Hours of operation, Close to my house, Easy sign up.
Cons: Lack of consideration or sympathy, Customer service, Customer service needs to improve.100% of users think that Woodforest National Bank should improve its Customer Service.
100% of users say that they might use Woodforest National Bank in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Their great", "Avoid at all cost", "Never", "Be sure to check often on your money", "Do as I say cause if not your bank account will be demolished".
Most users ask Woodforest National Bank for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Woodforest National Bank Reviews
"Local manager review"
Been a Woodforest customer since the early 80's. Live close to the new Woodforest bank in Prosper Texas. The local manager / teller is the most unfriendly,...
"They falsely claim to be a community bank but they are Members Only"
They claim to be a community bank but they are not. They are members only. This isn't their policy even and are denying to give change against their own...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I canceled email nowhavenea and new phone number
Preferred solution: Access to a new online banking with new email and phone number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Thomasville, North Carolina
Card assistance
Doylestown, Pennsylvania
Money didn’t deposit in my account
I deposited 1400.00 inside the Woodforest Bank branch ATM machine and the machine spit out $100 and gave me a receipt saying see someone in the branch because there was an issue with my deposit. Well after explaining what was deposited and what wasnt showing in my account they told me my money was stuck on the wheel of the machine.
It took me calling them for4 days for them to fix the issue no call backs about my money no urgency not a care in the world was giving.
I was even told I have overdraft I can use that if I needed money to pay my bills. I had to call them at least 3 times a day to have my money returned to my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jacksonville, Florida
Resolved: Update information on profile
Company fixed the issue and I have been provided with apology.
- Great service most always
- Deposit is not in my account
- Card is not registered
Preferred solution: Profile number updated..
User's recommendation: Their great
Prosper, Texas
Local manager review
Charlotte, North Carolina
They falsely claim to be a community bank but they are Members Only
User's recommendation: Avoid at all cost
Winston Salem, North Carolina
THE BANKS CUSTOMER SERVICE IS THE EPITOME OF PITS! I WOULD NEVER RECOMMEND TO ANYONE!
User's recommendation: Never
Birmingham, Alabama
I need password for online banking
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Mississippi
Debit card
Preferred solution: My information updated
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Virginia
I have been with you a long time and and just over the past 2 years. You'll turned to *** I need to talk to someone.
I haven't used my card in a minattract. 3 different times a code and a lock.
My card up, I need it unlocked. Also, I'm getting statements through my Gmail. I don't need to have Yo send me paper statements you've been charging me for months Please take off my charges. I've been homeless on the street, and all you'll care about.
Is there charges What about when I had nothing to eat? And you're take money out of my account. That's Not cool, you gotta have online. You gotta have online never in my life when I was younger.
My Granny Papa aunt's Uncle's never had to have online banking. They didn't have to have paper statements either. They could go to the bank and get them when they wanted them. Why you're forcing all this?
I don't like it.
I'm about ready to take a move from You're bank, you're used to be awesome.
No, you aint. Stop with the charges, stop forcing people to have online banking. Stop sending paper statements. We'll get the moment when we need them.
Please take the charges off.
Because
I pay enough. I paid 10 of all twice. I got $22000 down to 7000 child support. And then you all wan to take this out.
Which leaves me less than 300 dollars a month. Thank you You're taken from a poor man
User's recommendation: Do as I say cause if not your bank account will be demolished
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brooksville, Mississippi
Debit card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newark, Ohio
Checking account issues
- Convenient location to bank with
- Customer service needs to improve
Preferred solution: Have the hold on my account removed immediately
User's recommendation: Be sure to check often on your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Card is locked
- Lock cards without notice
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Grand Rapids, Michigan
Stolen checkbooks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: No login ability as they restricted me from using it
Company resolved the issue.
- Location
- To suspects of even if it is a direct deposit
Preferred solution: Apology
User's recommendation: Stay away from Woodforest Bank
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Checking account issues
- Great service most always
- No number for 24 7 customer support
Preferred solution: My account taken care of and my funds be accessible to me.
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