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Where does Woodforest find their employees? Regardless of which location you go to, it is obvious that they are not on the same level as those with other banks. I can only surmise that the company is so bad that they cannot attract or keep qualified banking...
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Woodforest National Bank
Woodforest National Bank

We'd like to gather a few details. Please send an email with your contact information to SocialMedia@woodforest.com.

#1114120
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I went to my local branch today to cash a two party check and was told that it was against policy to cash this check. My problem is, first of all, I had the money in my account to cover the checks. Secondly, I cashed the same type of check last month, at this same...
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Woodforest National Bank
Woodforest National Bank

We hear your frustration. We'd like to get a few more details. Can you send an email to SocialMedia@woodforest.com with your contact information, so we can reach out?

1.0
#1113825
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I have been a great customer for a fee years recently and currently having fraud on my account the customer service is just horrible no care or anything but what bothers me is they do not comply with federal banking laws reg e states a cust is to be issued prov credit...
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Woodforest National Bank
Woodforest National Bank

We hear your frustration. We'd like to get a few more details. Can you send an email to SocialMedia@woodforest.com with your contact information, so we can reach out?

1.4
#1112974
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Woodforest National Bank - Mandatory overdraft

Woodforest National Bank
#1093925
2.3
Details
I think it's ridiculous to have to pay a service fee of 6.95 just because you don't keep a certain amount of money in your account. Woodforest overdrafted my account with service fees and I have to pay them back. Foolishness
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Woodforest National Bank - Poor insensitive customer service

Woodforest National Bank
#1089223
1.0
Details
The staff failed to do business in a timely professional manner also failing to keep a sufficient staff in order to keep a reasonable flow of all business transactions.
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Woodforest National Bank - Think I'm going to change banks

Woodforest National Bank
#1083874
Made a claim on my account for unauthorized use called back and they said that nobody even put it into the system that new claim exists so now I'm out $250
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Woodforest National Bank - Over draft protection

Woodforest National Bank
#1070419
1.0
Details
I was over drawn 400.00 I'm allowed up to 500.00 so how is it a bill collection remove money that wasn't there to begin with now I'm over 800.00 in the hole. Please explain..
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Discounts and Special Offers
Diversity of Products or Services
Interest Rate
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Reliability
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My Brother has a account with them and he passed away on Sept 5th. A day after the funeral I presented this (a local branch) bank with a legal document of representation and asked to put a freeze on the checking account only. They told me this was not possible until...
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Woodforest National Bank
Woodforest National Bank

We'd like to gather a few details. Please send an email with your contact information to SocialMedia@woodforest.com.

#1109241
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I had moved to San Diego Ca. This year, im February, and my debit card had got taken and i forgot my username and my account got taken for 300.00, but Woodforest stayed with me on the phone and resolved my issue, to the point we were doing a three way from customer svc...
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Woodforest National Bank
Woodforest National Bank

We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!

5.0
#1108775
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I go into the bank last Friday evening and there were 2 young ladies working ( well sitting at dear not doing much other than baking on their phones). I was ther about 20 mins total just to make a deposit into my account. Their appearance is dirty and unprofessional....
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Woodforest National Bank
Woodforest National Bank

Thank you for taking the time to share the details of your recent experience. We'd like to take a closer look into what happened. Please send an email to SocialMedia@woodfore...

1.0
#1102271
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A customer was able to get bank balances and deposit info from my acct who is not on my acct. As well when i reported a fraudulent charge on our account they cancelled the card and did not get our money back to us. The reason the bank manager told Corporate that we...
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Woodforest National Bank
Woodforest National Bank

We hear your frustration. We'd like to get a few more details. Can you send an email to SocialMedia@woodforest.com with your contact information, so we can reach out?

#1099155
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I stood in line for almost 30 minutes on a sunday with only one customer being waited on ahead of me. She was chit chatting with the girl ahead of me and laughing and not doing her job. She even took the girl back to her desk to do paperwork. When i finally was able to...
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Woodforest National Bank
Woodforest National Bank

Thank you for taking the time to share the details of your recent experience. We'd like to take a closer look into what happened. Please send an email to SocialMedia@woodfore...

1.0
#1098909
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I'm in Houston Texas and we had a major flood hurricane Harvey. I can't even donate or purchase things online that we don't have in stores because they never added my address so I keep getting declined. Called them and they have my address on file just never added to...
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Woodforest National Bank
Woodforest National Bank

We hear your frustration. We'd like to get a few more details. Can you send an email to SocialMedia@woodforest.com with your contact information, so we can reach out?

1.0
#1095257
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Contact Woodforest National Bank

Mailing Address:
Woodforest Financial Group, Inc.
P.O. Box 7889
The Woodlands, , TX 77387-7889
Phone:
(877) 968-7962
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I had all my ducks lined up cause i needed to over draft and i knew i was gonna get charged 2 overdraft fees already and i was ok with that. But since they take so long to post certain items i was over drafted with $1.77 and charged the $29.00 overdraft fee. I called...
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h.kitchener
h.kitchener

Banks make alot of money from overdrafts. That's just the way it is. In your case, you DID cause the problem. Take responsibility and learn from the experience. By the way, so...

Woodforest National Bank
Woodforest National Bank

We'd like to gather a few details. Please send an email with your contact information to SocialMedia@woodforest.com.

1.8
#1093799
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