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So they saw multiple of same checks amounts over ours clear in thier system

Its from state street bank retirement fund from publix super markets a major store

Yet they played a 7 day hold

Hmmm calling customer service just odd u have 1000s of same checks that cleared fine 7 days hmmm only allowed us to get 500 then tell us won't be able till the 19th we have a closing cost we have to pay by then cell phone bills etc

Or we wouldn't even cashed or deposit the check with yall as this is ridiculus and that isn't even the start of the issue we opened a account t the manager took one from id we put 9k in cash in the account and they put a freeze cuz of one form of od used thats not our fault I want access to our cash been few days u all know that bank cleared that check by now bank with wood forrest thier garbage mind u im negative 73 now cuz they're taking bills out the account and fees

Product or Service Mentioned: Woodforest National Bank Check Deposit.

Monetary Loss: $73.

Preferred solution: Give us our money reverse ur fees.

Woodforest National Bank Pros: There are no pros just cons.

Woodforest National Bank Cons: Manager does not care, Nobody returns calls, Lack of consideration or sympathy, Unauthorized access to my account, Did not give me time to pay.

Location: 2545 State Route 26 South, Freeport, IL 61032

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I called customer service to zero help


Sounds like we need to learn more details of the situation. Please send an email to SocialMedia@woodforest.com with your contact information, so that we can look into this.

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