Woodforest National Bank Phone Numbers and Emails

Toll-Free Number:

  • (877) 968-7962

Accounting/ Billing:

  • (832) 375-2100
    24-Hour Account Information Houston
  • (866) 226-5724
    24-Hour Account Information Toll-Free

Customer Service:

  • (888) 247-4204
    Check Verification
  • (832) 375-2000
    Houston
  • (832) 375-2002
    Report Lost Or Stolen Card Houston
  • (866) 682-7045
    Report Lost Or Stolen Card Toll-Free
  • (888) 282-2265
    Servicemembers and Their Families
  • (877) 968-7962

Woodforest National Bank Emails:

Accounting/ Billing
Claims
Customer Service
General Info
Media
Report Fraud
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Woodforest National Bank Contact Information

Woodforest National Bank Website:

Woodforest National Bank Online Chat:

Corporate Office Address:

Woodforest Financial Group, Inc.
P.O. Box 7889
The Woodlands, Texas 77387-7889
United States
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Woodforest National Bank Rating Based on 263 Reviews

Rating details

2.9
more details
Customer service
Product or Service Quality
Reliability
Website

Rating stats

Rating trend

Summary of Woodforest National Bank Customer Service Calls

2.5K TOTAL
CALLS
02:46 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Woodforest National Bank Customer Service?

Account Question:

  • “Account”
  • “Account holder is deceased”
  • “Need to redo password”

Payments and Charges Question:

  • “To see my current transactions”
  • “Debit card is not working”
  • “I accidentally enter a wrong payment for leap credit using my debit card i hope it did not take my money is was like 6478 on my debit call please cancel that payment”

Cards Question:

  • “Lost card”
  • “Card fraud”
  • “My card is locked I'm out of state”

Request for Information Question:

  • “Like to know if taxes are in and when it will be available?”
  • “Looking for atm to make deposit”
  • “Checking”

Product/ Service Question:

  • “Withdrawal”
  • “Loan”
  • “A withdrawal was made on my account that wasn't me and I would like to fix that”

Activation/ Cancellation Question:

  • “To cancel a traction”
  • “To make sure some is cancel on there”
  • “Cancel transaction”

Staff Question:

  • “Customer service”
  • “Customer services”
  • “Service fees”

Employment Question:

  • “Fax over paper to job for direct deposit”
  • “Unemployment funds”
  • “W2”

Refund Question:

  • “Amazon paycode refund”
  • “Refund check”
  • “Refund”

Return/ Replace Question:

  • “Change account”
  • “I cant use my replacement debit card”
  • “I want to replace my card”

Shipping and Delivery Question:

  • “Checks have not arrived where are my Blank checks”
  • “Was hung up on and didn't get any confirmation”
  • “Still have not received debit card”

Other Question:

  • “Need to Venmo money”
  • “To let you know that I am purchasing an airline ticket to San Juan Puerto Rico”
  • “Desbloquear tarjeta”

About

Woodforest National Bank Privacy Policy
Helping Company's customers identify, interpret and understand the information presented on Woodforest National Bank's' websites. At Woodforest, The Customer's right to privacy and The User's online security is extremely important to Woodforest National Bank Below are links to several important documents that The User of company services should review prior to using Company's site or Woodforest National Bank's' online banking services. www.woodforest.com have also included helpful tips for maintaining online security and articles on current online scams and issues. Internet banking security is a top priority at Woodforest. www.woodforest.com utilize state of the art security to protect The Client's information. www.woodforest.com encourage The Customer to remain aware of the potential for online fraud and to be prepared to react to any suspicious activity that puts The Client's security at risk. Woodforest National Bank are providing The User of Website with the following information to help The Client of Woodforest National Bank protect The Customer and keep The Client's online banking information safe.
To read more: http://www.woodforest.com/About-Us/Privacy--Security
Top Woodforest National Bank Services

Customer Care, Manager, Banking Service

Top Woodforest National Bank Products

Account, Checking Account, Debit Card

Woodforest National Bank Pros and Cons

Pros: Hours of operation, There are no pros just cons, Had alot at first liked the bank now idk, Close to my house, Some bank teams are awesome

Cons: Customer service, Lack of consideration or sympathy, Unexpected charges, Managment, Nobody returns calls

Summary

Woodforest Financial Group Inc. family of companies includes both Woodforest National Bank and Woodforest Bank. The characteristic features of the company include: branches open every day except Christmas; extended branch deposit deadlines; immediate availability of deposits; absolutely free checking; Second Chance Checking® with no credit check; free online banking with bill pay; free daily e-mail balance notification. The company has been on the market for 29 so far.

Ranked among the top earning banks in the United States, Woodforest National Bank Bank is one of the largest employee-owned community banks in the Houston, Texas area. Woodforest National Bank has ranked #1 in market share among all other insured banking institutions in Montgomery County for the last 9 consecutive years.

Woodforest National Bank reviews and complaints

Woodforest National Bank is ranked 24 out of 761 in Banks category

Area Served

USA

Payment Methods

MasterCardVISA

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