Woodforest National Bank Phone Numbers and Emails

Toll-Free Number:

  • (877) 968-7962
Send Message

Customer Service:

  • (888) 247-4204
    Check Verification
  • (832) 375-2000
  • (832) 375-2002
    Report Lost Or Stolen Card Houston
  • (866) 682-7045
    Report Lost Or Stolen Card Toll-Free
  • (888) 282-2265
    Servicemembers and Their Families

Accounting/ Billing:

  • (832) 375-2100
    24-Hour Account Information Houston
  • (866) 226-5724
    24-Hour Account Information Toll-Free

Woodforest National Bank Emails:

Accounting/ Billing
Customer Service
General Info
Report Fraud
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact?

Most Popular Number:

(877) 968-7962
Total calls: 1 550 Issues resolved: 53 Last call: Dec 2, 2023

What is the Woodforest National Bank customer service phone number?

Woodforest National Bank provides a list of contact numbers, ensuring users receive the support they require as soon as possible. If you need general assistance, the Woodforest customer service number is 1-877-968-7962. Another toll-free Woodforest number to contactt to is 1-866-553-0541. The Woodforest customer service hours to get in touch with these numbers start at 8:00 AM and end at 5:00 PM CT, Monday through Saturday. The following Woodfeorest number is for concerns related to check verification: 1-888-247-4204. For users in the Houston area, there is a separate Woodforest phone number, 1-832-375-2000. Many customers face the issue of stolen cards, which you can report by calling the Woodforest contact number, 1-832-375-2002. Woodforest customer service has provided many phone numbers to make it convenient for its users to directly call and talk to the representatives no matter their issue.

Does Woodforest National Bank have 24/7 customer support?

For customers' convenience, the bank has introduced Woodforest 24/7 customer service. If you need assistance with 24-hour account information and are a Houston resident, the Woodforest contact number you should dial is 1-832-375-2100. For the same purpose, there is an alternative customer service number, which is 1-866-226-5724. While these numbers provide users with round-the-clock service, you have fixed hours for general inquiries. For instance, the Woodforest customer service hours start at 8:00 AM and end at 5:00 PM, Monday through Saturday. The number for this service is 1-866-553-0541. So, while Woodforest National Bank provides the convenient Woodforest 24-hour customer service for billing concerns, the bank's general customer support has fixed hours.

Can I contact Woodforest National Bank via live chat?

Woodforest customer service does not offer a live chat option to its customers at present. Nevertheless, Woodforest National Bank has ensured different channels to assist its customers and solve their queries. The bank offers a 24/7 contact number to resolve the customers' queries and help them have a seamless customer experience. If you do not have an urgent concern, you can call during the bank's business hours and share your problems with the representative from the right department. However, if you prefer writing an email instead of talking over the phone, the Woodforest customer service provides the option to do the same. While there is no Woodforest customer service live chat, the bank has covered its bases to help its customers and ensure their needs are promptly and effectively met.

How to contact Woodforest National Bank via corporate email address?

You can also email Woodforest customer service to share your concerns in detail. If you want to write about general customer services or the bank's services, direct your inquiries to info@woodforest.com. However, If your concerns are related to your account, you can use support@woodforest.com. When it comes to the bank, customers sometimes face fraudulent emails, which can be reported at reportphishing@woodforest.com. This is highly recommended so the bank can take the necessary action immediately. Regardless of how you choose to communicate with the Woodforest customer service, the bank ensures excellent service to all its customers.

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Contact Information

Woodforest National Bank Website:

Woodforest National Bank Help Center:

Corporate Office Address:

Woodforest Financial Group, Inc.
P.O. Box 7889
The Woodlands, Texas 77387-7889
United States

Woodforest National Bank Rating Based on 295 Reviews

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Summary of Woodforest National Bank Customer Service Calls

02:45 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Woodforest National Bank?

Account Question:

  • “My balance”
  • “Problem with my account”
  • “To see if my IRS check hit my account”

Payments and Charges Question:

  • “My deposit was reversed!! Ive never heard of such bull____!”
  • “I lost my debit card”
  • “Stop payment”

Cards Question:

  • “Someone did did a online transfer of 3500 on my card”
  • “Cant use my card”
  • “My card decline i have money on it”

Request for Information Question:

  • “Checking account issues”
  • “Important questions”
  • “Checking account”

Product/ Service Question:

  • “Cannot access online banking”
  • “I want to no if I can take out a payday loan”
  • “Cannot a access my Apple Pay”

Activation/ Cancellation Question:

  • “Trying to activate my bank card”
  • “Cancel transaction”
  • “To cancel a traction”

Staff Question:

  • Complain on employee manager said something I didn't like I was starting at someone behind the counter she should have said maybe Looking at someone staring no I been a member for twenty years or more I didn't like that
  • “Awful service”
  • “Customer service”

Employment Question:

  • “Fax over paper to job for direct deposit”
  • “Pay off balance”
  • “Need check stubs”

Return/ Replace Question:

  • “Problem getting replace.ent debit cRd”
  • “Change account”
  • “I cant use my replacement debit card”

Refund Question:

  • “I had a situation on my vacation and I need immediate funds I'm waiting on refunds”
  • “Amazon paycode refund”
  • “Refund check”

Shipping and Delivery Question:

  • “A transfer was flagged as fraud when it wasn't and now my friend can't get the money I sent him”
  • “Still have not received debit card”
  • “Checks have not arrived where are my Blank checks”

Website/ Application Question:

  • “Can't load the applications”
  • “Reason for application denial”
  • “I cannot open my Woodforest mobile application”

Other Question:

  • “Overdraft”
  • “For a woodforest visa”
  • “Money order stolen”



Woodforest Financial Group Inc. family of companies includes both Woodforest National Bank and Woodforest Bank. The characteristic features of the company include: branches open every day except Christmas; extended branch deposit deadlines; immediate availability of deposits; absolutely free checking; Second Chance Checking® with no credit check; free online banking with bill pay; free daily e-mail balance notification. The company has been on the market for 29 so far.

Ranked among the top earning banks in the United States, Woodforest National Bank Bank is one of the largest employee-owned community banks in the Houston, Texas area. Woodforest National Bank has ranked #1 in market share among all other insured banking institutions in Montgomery County for the last 9 consecutive years.

Woodforest National Bank reviews and complaints

Woodforest National Bank is ranked 148 out of 1137 in Banks category

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