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Contact Woodforest National Bank Customer Service

Woodforest National Bank Phone Numbers and Emails

Toll-Free Number:

  • (877) 968-7962
Call customer service
Send Message

Customer Service:

  • (888) 247-4204
    Check Verification
  • (832) 375-2000
    Houston
  • (832) 375-2002
    Report Lost Or Stolen Card Houston
  • (866) 682-7045
    Report Lost Or Stolen Card Toll-Free
  • (888) 282-2265
    Servicemembers and Their Families

Accounting/ Billing:

  • (832) 375-2100
    24-Hour Account Information Houston
  • (866) 226-5724
    24-Hour Account Information Toll-Free

Woodforest National Bank Emails:

Accounting/ Billing
Claims
Customer Service
General Info
Media
Report Fraud
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More phone numbers and emails Less phone numbers and emails

How to Contact Woodforest National Bank?

Most Popular Number:

(877) 968-7962
Total calls: 1 594 Issues resolved: 53 Last call: Dec 10, 2024
author avatar
PissedConsumer Reporter

Woodforest National Bank provides a list of contact numbers, ensuring users receive the support they require as soon as possible. If you need general assistance, the Woodforest customer service number is 1-877-968-7962. Another toll-free Woodforest number to contactt to is 1-866-553-0541. The Woodforest customer service hours to get in touch with these numbers start at 8:00 AM and end at 5:00 PM CT, Monday through Saturday. The following Woodfeorest number is for concerns related to check verification: 1-888-247-4204. For users in the Houston area, there is a separate Woodforest phone number, 1-832-375-2000. Many customers face the issue of stolen cards, which you can report by calling the Woodforest contact number, 1-832-375-2002. Woodforest customer service has provided many phone numbers to make it convenient for its users to directly call and talk to the representatives no matter their issue.

For customers' convenience, the bank has introduced Woodforest 24/7 customer service. If you need assistance with 24-hour account information and are a Houston resident, the Woodforest contact number you should dial is 1-832-375-2100. For the same purpose, there is an alternative customer service number, which is 1-866-226-5724. While these numbers provide users with round-the-clock service, you have fixed hours for general inquiries. For instance, the Woodforest customer service hours start at 8:00 AM and end at 5:00 PM, Monday through Saturday. The number for this service is 1-866-553-0541. So, while Woodforest National Bank provides the convenient Woodforest 24-hour customer service for billing concerns, the bank's general customer support has fixed hours.

Woodforest customer service does not offer a live chat option to its customers at present. Nevertheless, Woodforest National Bank has ensured different channels to assist its customers and solve their queries. The bank offers a 24/7 contact number to resolve the customers' queries and help them have a seamless customer experience. If you do not have an urgent concern, you can call during the bank's business hours and share your problems with the representative from the right department. However, if you prefer writing an email instead of talking over the phone, the Woodforest customer service provides the option to do the same. While there is no Woodforest customer service live chat, the bank has covered its bases to help its customers and ensure their needs are promptly and effectively met.

You can also email Woodforest customer service to share your concerns in detail. If you want to write about general customer services or the bank's services, direct your inquiries to info@woodforest.com. However, If your concerns are related to your account, you can use support@woodforest.com. When it comes to the bank, customers sometimes face fraudulent emails, which can be reported at reportphishing@woodforest.com. This is highly recommended so the bank can take the necessary action immediately. Regardless of how you choose to communicate with the Woodforest customer service, the bank ensures excellent service to all its customers.

Woodforest National Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Woodforest National Bank is 8779687962. 53% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 3 minutes.

  • People call Woodforest National Bank mainly because of account, cards, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Woodforest National Bank Website:

Woodforest National Bank Help Center:

Corporate Office Address:

Woodforest Financial Group, Inc.
P.O. Box 7889
The Woodlands, Texas 77387-7889
United States

Woodforest National Bank Rating Based on 301 Reviews

Rating details

1.9
more details
Customer service
Product or Service Quality
Reliability
Website

Rating stats

Rating trend

Summary of Woodforest National Bank Customer Service Calls

3K TOTAL
CALLS
02:45 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Woodforest National Bank?

Account Question:

  • “My account was frozen for no justified reason, I have an emergency and needs to access my account. I am calling a number that says 24hour service yet I’m hearing that I have reached Woodforest after hours”
  • “I want to pull my account up online”
  • “I cant log into my online app”

Payments and Charges Question:

  • “PAID IN FULL) SOLE PRIVILEGE BEST LAID PLANS”
  • “Unauthorized debits”
  • “Fraud”

Cards Question:

  • “Declined card”
  • “My card is being declined”
  • “Misplaced credit card”

Request for Information Question:

  • “Speak to someone”
  • “Check my balance”
  • “Checking on something”

Product/ Service Question:

  • “Rejecting my withdrawal”
  • “Need access to my money now”
  • “Atm machine is not working”

Activation/ Cancellation Question:

  • “Trying to activate my bank card”
  • “Cancel transaction”
  • “To cancel a traction”

Return/ Replace Question:

  • “To change email address for online banking”
  • “Change email”
  • “Problem getting replace.ent debit cRd”

Staff Question:

  • Complain on employee manager said something I didn't like I was starting at someone behind the counter she should have said maybe Looking at someone staring no I been a member for twenty years or more I didn't like that
  • “Awful service”
  • “Customer service”

Employment Question:

  • “Fax over paper to job for direct deposit”
  • “Pay off balance”
  • “Need check stubs”

Refund Question:

  • “They took money back out of my account”
  • “I had a situation on my vacation and I need immediate funds I'm waiting on refunds”
  • “Amazon paycode refund”

Shipping and Delivery Question:

  • “Mi tarjeta esta bloqueada”
  • “A transfer was flagged as fraud when it wasn't and now my friend can't get the money I sent him”
  • “Still have not received debit card”

Website/ Application Question:

  • “Can't load the applications”
  • “Reason for application denial”
  • “I cannot open my Woodforest mobile application”

Other Question:

  • “To ger transations”
  • “Eddie Caldwell”
  • “You lost my money and you employee is treating me like trash”

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