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1.0

I stood in line for almost 30 minutes on a sunday with only one customer being waited on ahead of me. She was chit chatting with the girl ahead of me and laughing and not doing her job.

She even took the girl back to her desk to do paperwork. When i finally was able to have my transaction taken care of the assistant branch manager told me she was sorry for my wait and that she was the only person working that day. When i suggested that she could have asked me if i had a short transaction to take care of instead of making me wait that long she didnt say a word and kept her head down. She was also not properly dressed for a bank manager.

Her hair was a mess and she was wearing a baseball shirt and a sloppy looking sweater. I have been a customer here for quite some time and this is just not exceptable.

Reason of review: Poor customer service.

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Woodforest National Bank

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