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2 comments
1.0

Why is customers service not available 24/7?

User's recommendation: Do not bank here!

Product or Service Mentioned: Woodforest National Bank Checking Account.

Preferred solution: Apology.

Woodforest National Bank Pros: Nice tellers.

Woodforest National Bank Cons: Ladies on the phone customer service, No customer service available after hours.

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#1859315

We are monitoring the evolving coronavirus (COVID-19) situation closely, and we have revised our hours of operation at this time. Woodforest has banking tools and resources for self-service banking and 24/7 account access. Visit https://woodforest.com/Woodfor.../Community-Support/COVID-19 for more information.

#1859304

We are monitoring the evolving coronavirus (COVID-19) situation closely, and we have revised our hours of operation at this time. Woodforest has banking tools and resources for self-service banking and 24/7 account access. https://woodforest.com/WoodforestCares/Community-Support/COVID-19 for more information.

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