Baton Rouge, Louisiana
Not resolved

I am an ex military wife, my ex husband was in the Marine Corps 1st then U.S Army retired after 24 yrs in, he was deployed to Iraq after 9/11 he stayed there for 5 years then came home for 2 weeks then retired in them 2 weeks and went back over as a contractor working with Special Forces.He has now been there 10 years.

All the time he has been there he has sent me money for me to take care of the household bills and to take care of the 3 kids, we divorced in 2004 and he still sent me money til yesterday 06/15/2015 and he would send by way of wiring from his bank account with USAA & Capital One, into my Woodforest account for the last 3 yrs since I moved to Louisiana, I had been with other banks before and NEVER had any problems, today I tried to use my debit card an couldn't so I went to the bank to find out what was wrong, they told me my account was closed for suspicious activity on my account and due to the extensive monitoring required for the activity on your account we regret to inform you your account will be closed.I called and spoke with the corporate office and they said they are not obliged to tell me what was suspicious activity was on my account, We have the same last name and the wires come in his name to my name and they can also see I pay all my bills with my debit card, so they are thinking I am a drug dealer or money laundering, so they closed my account, my 3 kids have accounts with them that now we are closing and I advise you to NEVER bank with them, My ex husband and best friend fights for this country and I can't even have him wire money to me from his bank account to pay bills and take care of the kids as long as I was with Wood Forest National Bank, because to them I am obviously a criminal and not a mother & ex military wife of 24 years!!!

Review about: Checking Account.

I didn't like: Way they defaced my character.

Review #651309 is a subjective opinion of a user.

Additional Fees
Product or Service Quality
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Customer service
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution contacted an attorney for defamation of character and slander, because you made me feel like a criminal and embarrassed me at the bank & to my work place like I did something wrong. & a lot more

Had an Experience with Woodforest National Bank?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

Oh stop whining!The bank has every legal right to close ANY account WHENEVER, and for ANY reason.

Read the Terms of Use; it's made very clear there and in other parts of the contract as well. If you had an account, this was something you agreed to and signed.

Obviously there's a lot more to the story, and you don't seem honest enough to tell it truthfully. Clearly the bank had some substantial evidence against you.

Banks have a fiduciary duty to protect other customers from scammers and criminals. Looking at that notice, it suggests the bank suspects money laundering, and even a potential terror threat.

Oh, and no one's buying your "my ex baby daddy was in the war twenty years ago, so we deserve special treatment" scam...

Face the facts!

You're a desperate welfare mom who's hustling multiple men, having them wire you money for cigarettes, diapers, and crack.


Dont accept the apology.Make them pay.

Sue their a ssses!Oh and never reply to email addresses people post on here.

Woodforest National Bank

We apologize for any inconvenience you experienced.We would like the opportunity to look further into your situation.

Please send us an email to with your contact information and we will get in touch with you shortly to address the matter.

Indianapolis, Indiana, United States #996166

Yeah you being a wife literally has nothing to do with your complaint. All you've proven is that you're a whiner.


Based on the letter you provided the Debit card was deactivated on the 14th and the account closed on the 16th.This was due to what the banks risk department.

This department calculates how dangerous each account is to the bank. Since you said your ex-husband wired money directly into your account the most likely reason they closed it was for that. Wiring money is considered dangerous for the receiver bank you would have been better off with his bank issuing a check to you. The costs of verifying wire transfers are quite large and as a result your account was closed to protect the bank.

Any amount left in the account will be converted to a check and mailed to the address on the account which is usually your home.

I do not see anything out of the ordinary in the actions of the bank.In the future have a check made out to you from Bill Pay as that is more secure than wired funds.

You May Also Like

Ge Capital Retail Bank - GE CAPITAL/PAYPAL BRAZEN LIE NOT EVEN THE USPS IS SAFE Ge Capital Retail Bank "This is how brazen GE Capital Retail Bank/Pay Pal Smart Connect/Pay Pal has gotten. They have been allowed to lie, steal, defraud, commit fraud, steal money, hide money, etc., etc...." Read more First Merit Bank - Unusefull payments method First Merit Bank "Dear Valued Customer The Funds we got from Mrs Davey is under Escrow which we processed. We don't have the rights to deduct any money from it for the purpose..." Read more Ally Bank Auto Loan Review Ally Bank "I've been with ally auto financing for two years. Bought 2014 Kia Optima brand new for 300.27 a month through ally mobile app. January 11th 2017 I made my payment..." Read more AskOption - Ask Option Binary Option Broker AskOption "“Ask Option Binary Option Broker at will not let me withdraw my own money. Here is my current balance as of 01/16/17 Total pending withdrawals amount: $11,727.00 Amount available..." Read more Carls Tree Service - Stone Cold Carls Tree Service " I ordered 2B slag from Carl's tree service and received 2B limestone instead. Ultimately you do not know it's the wrong product until it is dumped all over your..." Read more Delta Dental - Coverage dropped without notice Delta Dental "I have been with Delta Dental for over 2 years, and for the last 2 years I received notices in December that my coverage would automatically renew the following January...." Read more Lending Club - Slow confusing process with absolutely no communication Lending Club "I am currently around two weeks since our application. We decided to give Lending Club a try, pre-qualified for a loan, submitted all requested documentation immediately upon request. After a..." Read more Dennys Restaurant - Most racist and dissapoint​ing experience ever Dennys Restaurant "Waiter was racist. Refused to serve us because my fiance is African American. Once server ended up serving us he did not EVER give my fiance her food and then..." Read more