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I have been with Woodforest for years and I have not received my direct deposits on Thursdays at all! I called this morning to ask about it and couldn't get an answer. I also asked about my direct deposit from my employer on tomorrow and I was told that there is no...
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Company wrote 0 public responses to the review from Nov 16, 2017.
Anonymous
Anonymous

If I get my check on the 1st of every month and it fall on a Monday and they said a day early does it means that I get on a Friday or Saturday morning

Anonymous
Jessica_Jessica

I’ve been with Woodforest since 2015 and I ALWAYS get my direct deposit and my funds avalanche for use between 3-4am on the night BEFORE my pay day.

#1132389
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I am a disabled senior man . The bank teller onky name i might have rite is Molly. Told me they closed my account a d they mailed me a check 6 dahs ago . I told her i need mh medicine to save my life . She said she did not care. I have bsd account ooen several months ....
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Company wrote 0 private or public responses to the review from 2 days ago.
1.0
#1417417
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I travel overseas for work a lot. Last visit to France, almost every purchase I made wound up putting a flag on my card and freezing it, resulting in a massive phone bill from having to make multiple calls to authorize the purchase, despite telling them EACH PHONE CALL...
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Company wrote 0 private or public responses to the review from Oct 02.
Woodforest National Bank
Woodforest National Bank

We hear your frustration. We'd like to get a few more details. Can you send an email to SocialMedia@woodforest.com with your contact information, so we can reach out? – WNB

1.5
#1370941
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Waste of time to call customer service. I have 3 accounts with them. Total on deposit us almost 60k. Yet they place holds on my checks for my small business which makes me look incompetent to my vendors. Small business doesn't keep large balances in accounts. We just...
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Company wrote 0 private or public responses to the review from Nov 09.
Anonymous
Anonymous

They refused to change their position to work with my small business. Will definitely be seeking a place to move the three accounts. Small business getting up off the ground n...

Woodforest National Bank
Woodforest National Bank

We'd like to gather a few details. Please send an email with your contact information to SocialMedia@woodforest.com. – WNB

2.3
#1396785
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I’m trying to get some papers Medallion certified to sign for EE savings bond redemption or reprint. It has to be done at a bank/financial institution. I have tried several branches in South Carolina North Carolina and Virginia at the Woodforest banks but no one was...
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Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 03.
3.2
#1414029
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i put a check into my account that a hold was placed om it. (i understand that it needs to be verified) ive been with wood forest for awhile never have giving any issues. so today my light bill is due i already got an excitation and the first cold front here my bank...
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Company wrote 0 private or public responses to the review from Oct 12.
Woodforest National Bank
Woodforest National Bank

We regret that your recent experience was less than you'd hoped for. We appreciate your feedback and would like to look into this further. Please send an email to SocialMedia@...

1.0
I didn't like
  • Lack of consideration or sympathy
  • Managment
#1379949
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I tried to make things better for them. Someone had stolen my debit card and the bank lost $600. I opened a second account and set it up to hold the main deposit. The internet messed up and I was sick. I called to get them to delay a transfer so that the account would...
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Company wrote 0 private or public responses to the review from Feb 15.
Woodforest National Bank
Woodforest National Bank

Thank you for taking the time to speak with us about this. Please email us if you need any further assistance. Type your message here

Anonymous
Anonymous

Glad to see they stand by their word and took are of you.

4.0
I liked
  • Easy sign up
  • Most of the physical employees
I didn't like
  • Employees are not trained
  • Lack of consideration or sympathy
  • Ladies on the phone customer service
#1190792
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I have called repeatly. I have never heard of your bank. I have submitted police reports and all documentation need. This case has been known to them since 2015. They apparently do not care. I have been escorted out a bank and kicked out of banks because of what they...
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Company wrote 0 private or public responses to the review from Oct 06.
Woodforest National Bank
Woodforest National Bank

We hear your frustration. We'd like to get a few more details. Can you send an email to SocialMedia@woodforest.com with your contact information, so we can reach out? – WNB

I didn't like
  • Your bank and investigation department
#1374577
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My name is Norma Sparkman - 281-463-1212 and I have not been able to get into my accounts since last Thursday evening ~ what is going on? please call me, because I called there Friday and was assured I would find my account: Still could not find it al weekend. I do not...
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Company wrote 0 public responses to the review from Dec 03.
#1414212
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Contact Woodforest National Bank

Mailing Address:
Woodforest Financial Group, Inc.
P.O. Box 7889
The Woodlands, Texas 77387-7889
United States
Phone:
(877) 968-7962
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Woodforest National Bank Products and Services

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Woodforest National Bank - Trace an cancel a money order

I’m trying to trace an cancel a money order I got at Woodforest bank my landlord said they haven’t received it an now I’m getting charged late fees ani can’t get a refund or cancel until the 90 days what can I do I don’t want to get invicted from my home
Company wrote 0 private or public responses to the review from Nov 15.
5.0
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Additional Fees
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Discounts and Special Offers
Diversity of Products or Services
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Reliability
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Value for money
Website
#1400766
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