Most helpful reviews first
I have been with Woodforest for years and I have not received my direct deposits on Thursdays at all! I called this morning to ask about it and couldn't get an answer. I also asked about my direct deposit from my employer on tomorrow and I was told that there is no...Read more
Company wrote 0 public responses to the review from Nov 16, 2017.
I am a disabled senior man . The bank teller onky name i might have rite is Molly. Told me they closed my account a d they mailed me a check 6 dahs ago . I told her i need mh medicine to save my life . She said she did not care. I have bsd account ooen several months ....Read more
Company wrote 0 private or public responses to the review from 2 days ago.
I travel overseas for work a lot. Last visit to France, almost every purchase I made wound up putting a flag on my card and freezing it, resulting in a massive phone bill from having to make multiple calls to authorize the purchase, despite telling them EACH PHONE CALL...Read more
Company wrote 0 private or public responses to the review from Oct 02.
Waste of time to call customer service. I have 3 accounts with them. Total on deposit us almost 60k. Yet they place holds on my checks for my small business which makes me look incompetent to my vendors. Small business doesn't keep large balances in accounts. We just...Read more
Company wrote 0 private or public responses to the review from Nov 09.
I’m trying to get some papers Medallion certified to sign for EE savings bond redemption or reprint. It has to be done at a bank/financial institution. I have tried several branches in South Carolina North Carolina and Virginia at the Woodforest banks but no one was...Read more
Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 03.
i put a check into my account that a hold was placed om it. (i understand that it needs to be verified) ive been with wood forest for awhile never have giving any issues. so today my light bill is due i already got an excitation and the first cold front here my bank...Read more
Company wrote 0 private or public responses to the review from Oct 12.
I didn't like
- Lack of consideration or sympathy
I tried to make things better for them. Someone had stolen my debit card and the bank lost $600. I opened a second account and set it up to hold the main deposit. The internet messed up and I was sick. I called to get them to delay a transfer so that the account would...Read more
Company wrote 0 private or public responses to the review from Feb 15.
I have called repeatly. I have never heard of your bank. I have submitted police reports and all documentation need. This case has been known to them since 2015. They apparently do not care. I have been escorted out a bank and kicked out of banks because of what they...Read more
Company wrote 0 private or public responses to the review from Oct 06.
I didn't like
- Your bank and investigation department
My name is Norma Sparkman - 281-463-1212 and I have not been able to get into my accounts since last Thursday evening ~ what is going on? please call me, because I called there Friday and was assured I would find my account: Still could not find it al weekend. I do not...Read more
Company wrote 0 public responses to the review from Dec 03.
Woodforest National Bank - Trace an cancel a money order
I’m trying to trace an cancel a money order I got at Woodforest bank my landlord said they haven’t received it an now I’m getting charged late fees ani can’t get a refund or cancel until the 90 days what can I do I don’t want to get invicted from my home
Company wrote 0 private or public responses to the review from Nov 15.
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