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I tried to make things better for them. Someone had stolen my debit card and the bank lost $600. I opened a second account and set it up to hold the main deposit. The internet messed up and I was sick. I called to get them to delay a transfer so that the account would...
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Woodforest National Bank
Woodforest National Bank

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Anonymous
Anonymous

Glad to see they stand by their word and took are of you.

4.0
I liked
  • Most of the physical employees
  • Easy sign up
I didn't like
  • Employees are not trained
  • Ladies on the phone customer service
  • Lack of consideration or sympathy
#1190792
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My ex wife has an account with woodforest and i was never a joint account holder nor was i ever on her account with the bank , in fact we had separate accounts our entire marriage. however somehow my new employer when i set up direct deposit with them, The deposit...
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Anonymous
Anonymous

Too bad! Thats not the banks problem.

Woodforest National Bank
Woodforest National Bank

We hear your frustration. We'd like to get a few more details. Can you send an email to SocialMedia@woodforest.com with your contact information, so we can reach out?

1.0
#1294953
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I deposit a check via self service on 7/9. The atm told me to be deposited in 2 hrs. Around 630pm that day I received an email that the deposit was approved. The money was now in my account. I woke up the morning of 7/10 looked at the account to verify the amount...
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Anonymous
Tiffany

My husband just setup direct deposit about 3 weeks ago with Woodforest. He gets paid on Friday , but thought since they basically advertise getting your direct deposit a day e...

Woodforest National Bank
Woodforest National Bank

Thank you for taking the time to share the details of your recent experience. We'd like to take a closer look into what happened. Please send an email to SocialMedia@woodfores...

2.6
#1300886
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I had a wire transfer done to myself through woodforest national bank because I am traveling in europe where I will be for many months. As a former investment banker with Merrill Lynch and other investment banks as well as many wires I have done for myself and my...
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Woodforest National Bank
Woodforest National Bank

We hear your frustration. We'd like to get a few more details. Can you send an email to SocialMedia@woodforest.com with your contact information, so we can reach out? – WNB

3.0
I didn't like
  • Failed to advise of 10 day delay on wire transfer
  • Wire transfer fee
  • Ridiculous expensive wire transfer fee
#1308133
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Resolved
Resolved: Woodforest National Bank - Check verification

Check to see if real
#1299667
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My debt card information was stolen and my account was emptied out on a Saturday night in early Sunday morning. Around 7 am i checked my account and wow my card had been used in California. I live in Georgia and actually never ever visited California. I tried calling...
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Woodforest National Bank
Woodforest National Bank

We hear your frustration. We'd like to get a few more details. Can you send an email to SocialMedia@woodforest.com with your contact information, so we can reach out? – WNB

#1314781
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I have been banking with these people for over 7 years now and not once has a check I deposited ever held, no matter the amount. So today I walked into a branch that I normally don’t go to to deposit a check from the city of NY, Stephen the tellers first words were,...
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Woodforest National Bank
Woodforest National Bank

We hear your frustration. We'd like to get a few more details. Can you send an email to SocialMedia@woodforest.com with your contact information, so we can reach out?

#1299352
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Later they did not process the account for a long time and caused another loss about the same amount and caused the loss of my apartment and an eviction. They stranded me in Mexico. I lost all my possessions then. I wound up in a lot of pain and sickness. I told paypal...
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I liked
  • Good tellers
I didn't like
  • Practices
#1318431
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Woodforest National Bank - Direct deposit

I sit up direct deposit through the social security office and thosy first month getting my direct deposit sent to my Woodforest account just wanting to know with this being my first time with myoney being direct deposited intoy account will I still get my money a day early
#1317239
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Contact Woodforest National Bank

Mailing Address:
Woodforest Financial Group, Inc.
P.O. Box 7889
The Woodlands, Texas 77387-7889
United States
Phone:
(877) 968-7962
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Woodforest National Bank Products and Services

All Woodforest National Bank Products
I have banked with woodforest for 6 or 7 yrs and had no issues untill recently.. i purchased online using my debit card and when the merchant charged a different amount to my card i went immediately into my bank to dispute. The teller tried to make me feel like it was...
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Woodforest National Bank
Woodforest National Bank

We hear your frustration. We'd like to get a few more details. Can you send an email to SocialMedia@woodforest.com with your contact information, so we can reach out?

#1284928
Reply to reviews