Woodforest National Bank - Worst Manager EVER!!!!!!!!!!!!!
The Honesdale PA branch is run by perhaps the worst manager on earth. I came in to enquire about an IRA.
The boy (he was wearing a man bun as a hair style...professional) who spoke to me said that they did not carry IRA's. I pointed out that the rates for IRA's were posted on their own rate sheet and he said he would get his manager. I almost laughed out loud when I saw her, she was about 12 wearing a skirt about mid thigh with about 10 shirts on(man bun, twenty layers WTF). She said she was the manager and said typically they don't open IRA's.
WHAT???
She said I should just use a cd but I told her I needed to take disbursments and wanted to roll over a 401 into the IRA. Absolutley no idea what I was talking about, gave me "typically this and typically that" Ugggh so ***.
Reason of review: Poor customer service.
Preferred solution: Manager replaced.
Woodforest National Bank Cons: Employees are not trained.
Location: Honesdale, Pennsylvania
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